Terms of Service
The agreement between you and Nothing Serious LLC.
Last updated: September 29, 2026 · Version 1.1
Effective date: September 29, 2026 · Version: 1.1 · Previous versions and a change log are available on request at nothingserious.team@gmail.com.
1. Who we are and what these Terms cover
1.1 Us. Quests is operated by Nothing Serious LLC, a Delaware limited liability company with its principal place of business in New York, New York ("Nothing Serious," "we," "us," or "our"). Our mailing address is Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802, and our email address is nothingserious.team@gmail.com.
1.2 The Service. These Terms of Service ("Terms") govern your use of the Quests mobile applications for iOS and Android, the Quests web application, the website at thequestsapp.com, and every feature, content, and service we make available through them (together, the "Service").
1.3 Documents that are part of these Terms. The following are incorporated into and form part of these Terms. If a Schedule and the body of these Terms conflict, the Schedule controls for its subject matter.
- Schedule A, Points Program Terms (earning, expiring, and redeeming Quests Points)
- Schedule B, Refund Policy
- Schedule C, Copyright (DMCA) Policy
- Schedule D, Community Guidelines
- Schedule E, Community Organizer Terms (applies only if you activate the organizer role)
- Schedule F, Accessibility Statement
- Schedule G, Additional Terms for Apple and Google
Our Privacy Policy and our Consumer Health Data Privacy Policy describe how we handle personal information. They are separate documents, not part of this contract, and nothing in these Terms limits your rights under them.
1.4 How you agree. You accept these Terms by tapping or clicking Continue (or a similar button) on a screen that links to these Terms, which you see when you create an account and each time you open the app. Doing so with an updated version linked is acceptance of that version. If you do not agree, do not tap Continue, do not create an account, and do not use the Service.
2. Who can use Quests
2.1 Age. Quests is intended for adults. You must be at least 13 years old to create an account or use the Service. If you are between 13 and 17, you may use Quests only with the permission of a parent or guardian who has read and agreed to these Terms on your behalf. Some features, including Quests Pro purchases, in-app purchases, and reward redemption, are available only to users who are 18 or older. We do not knowingly collect personal information from children under 13; if we learn we have, we will delete it.
2.2 United States only. The Service is offered only to people who live in the United States. We do not ship rewards outside the United States and we do not support accounts opened from outside it.
2.3 One account per person. You may maintain only one Quests account. You may not create an account for anyone else, use someone else's account, or open a new account after we have closed one for a breach of these Terms.
2.4 Ability to contract. By using the Service you confirm that you can form a binding contract with us and that you are not barred from using the Service under any law.
3. Your privacy
3.1 Our Privacy Policy (thequestsapp.com/privacy) explains what information we collect, how we use it, who we share it with, and the choices you have. Our Consumer Health Data Privacy Policy (thequestsapp.com/health-privacy) explains how we treat information that could reveal something about your health. Please read both.
3.2 Quests is a habit and wellness app, so some of what you log may say something about your health. We do not send the content of your quests, their categories, your streaks, or any other health-related activity to advertising or attribution partners. See the Privacy Policy for the specific events we do send and how to turn that off.
3.3 Communications from us are described in Section 19. We will not send you marketing text messages unless you have separately opted in to them.
4. Additional terms for specific features
4.1 Parts of the Service have their own rules, listed in Section 1.3. When you use those parts, the relevant Schedule applies.
4.2 If you download Quests from the Apple App Store or Google Play, or make purchases through them, Apple's or Google's terms also apply to your relationship with that platform. Schedule G contains terms those platforms require us to include.
4.3 Beta and early-access features. We may label some features as beta, preview, early access, or similar. Those features are still being tested, may change or be withdrawn without notice, and are provided "as is" without the support commitments that apply to the rest of the Service. Section 25 applies to them in full.
5. Your right to use the Service
5.1 License. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Quests app on devices you own or control and to access the web application and website, in each case for your own personal, non-commercial use.
5.2 What the license does not include. You may not sell, rent, lease, sublicense, or otherwise commercialize any part of the Service; use the Service to run a business or to provide services to others; or use it in any way these Terms do not expressly allow.
5.3 Updates. We may release updates to the app. Some updates may be required to keep using the Service. Your license covers those updates unless they come with their own terms.
6. Your account
6.1 Creating an account. You create an account with a mobile phone number that you control. We verify it with a one-time code sent by text message. We may ask for other information, such as a display name. By creating an account you confirm that you are at least 13 years old and, if you are under 18, that a parent or guardian has agreed to these Terms on your behalf.
6.2 Keeping it secure. You are responsible for everything that happens under your account. Keep your device and verification codes to yourself, and tell us right away at nothingserious.team@gmail.com if you think someone else has used your account.
6.3 Accurate information. The information you give us must be true and kept up to date. If you stop using the phone number on your account, update it promptly so that verification codes and any texts you have opted into do not reach someone else.
6.4 Identity. You may not impersonate anyone, use a display name that belongs to someone else, or suggest an affiliation you do not have.
6.5 No transfer. Your account is personal to you. You may not sell, give, lend, or transfer it, and any attempt to do so is void.
6.6 Account tiers. We offer a free tier and a paid tier (Quests Pro). Features available to each tier are described in the app and may change as described in Section 24.
7. Quests Pro: automatically renewing subscription
7.1 What Pro is. Quests Pro is a paid membership that gives you access to additional features described on the Pro screen in the app, which may include additional quest slots, additional customization, and a higher Points-earning rate for qualifying activity. Pro sells access to those features. Pro does not sell Points; the Points-earning rate is a comparison of how the free tier and Pro earn, not something you buy (see Schedule A, Section 3.3).
7.2 Price and billing period. The price is $4.99 per month or $29.99 per year, plus any applicable taxes, charged at the start of each billing period. The price and period you chose are shown before you subscribe and in your confirmation email.
7.3 Automatic renewal. Your subscription renews automatically for successive periods of the same length, at the then-current price, until you cancel. Your payment method will be charged at each renewal unless you cancel before the renewal date.
7.4 Where you subscribed determines how you are billed and how you cancel.
| If you subscribed on… | Who charges you | How to cancel |
|---|---|---|
| The web (thequestsapp.com), paid by card | Nothing Serious LLC, through our billing provider. We are the merchant of record. | Open Settings → Subscription → Cancel subscription on the web. Cancellation takes one confirmation step and no further action. You can also email nothingserious.team@gmail.com with the subject "Cancel" from your account email; we will process it within 2 business days and confirm by email. |
| iOS, through the App Store | Apple | Open Settings → Subscriptions on your iPhone, or tap Manage subscription in the Quests app, and cancel there. Apple, not Nothing Serious, controls billing and refunds for App Store purchases. |
| Android, through Google Play | Open Play Store → Payments & subscriptions → Subscriptions, or tap Manage subscription in the Quests app, and cancel there. Google, not Nothing Serious, controls billing and refunds for Google Play purchases. |
We will always let you cancel through the same channel you used to subscribe, online, without having to call anyone.
7.5 When cancellation takes effect. Cancelling stops all future charges. You keep Pro features until the end of the billing period you have already paid for. We do not give partial refunds for the remainder of a period except as stated in Section 7.6, Schedule B, or as required by law.
7.6 Price changes. We may change the price of Quests Pro. If we do:
(a) We will notify you at least 14 days before the new price takes effect, by email to the address on your account and by a notice in the app, telling you the old price, the new price, the date it applies, and how to cancel.
(b) The new price applies only to renewals on or after the effective date. It will never be applied to a period you have already paid for.
(c) If you do not want to pay the new price, cancel before the effective date and you will not be charged it.
(d) New York residents: unless you have affirmatively accepted the new price, you may cancel at any time within 14 days after the first charge at the new price and we will refund the unused portion of that billing period on a pro-rata basis.
(e) For subscriptions purchased through Apple or Google, the platform's own price-change consent and notification process also applies. We configure those platforms so that a price increase requires your consent before it takes effect.
7.7 Reminders and receipts. If you have an annual subscription, we will send you a reminder by email about 30 days before each renewal, showing the amount, the renewal date, and how to cancel. If you have a monthly subscription, each month's receipt will show the amount charged, the next charge date, and how to cancel.
7.8 Confirmation. After you subscribe, we will email you a confirmation that includes the price, the billing period, the automatic-renewal terms, and cancellation instructions. Keep it.
7.9 Trials and promotional prices. We do not currently offer free trials. If we introduce a trial or introductory price, we will tell you before you sign up how long it lasts, what you will be charged when it ends, and how to cancel before you are charged, and we will send a reminder before the first charge where the law requires one.
7.10 Refunds. Refunds for Quests Pro are governed by Schedule B.
7.11 Payment methods and failed payments. For web subscriptions you authorize us and our billing provider to charge your payment method each period. If a charge fails, we may retry it and may suspend Pro features until payment succeeds. We do not store your full card number; our payment processor does.
7.12 Consent records. Where the law requires it, we keep a record of your consent to these subscription terms, including the version of the terms you saw and when you accepted them, for at least three years after your subscription ends.
8. Streak freezes and other in-app items
8.1 What they are. We may offer one-time digital items, such as a streak freeze (currently $0.99), which preserves a streak for a missed day. These items are sold through the Apple App Store or Google Play in-app purchase systems, subject to those platforms' terms, or through our web checkout, where Nothing Serious LLC is the seller and Section 7.11 applies to payment.
8.2 License, not ownership. When you get a digital item, you receive a limited, revocable, non-transferable license to use it inside the Service. You do not own it, it has no value outside the Service, and it cannot be sold, transferred, or exchanged for money or anything else.
8.3 Consumables. A streak freeze is consumed when it is applied. Once applied it cannot be un-applied, refunded, or reused.
8.4 Changes. We may change, replace, or discontinue digital items as part of changing the Service (Section 24). Where an item you have already obtained but not used is discontinued, we will give you a reasonable opportunity to use it or, if that is not possible, a replacement of comparable value inside the Service.
8.5 Refunds for digital items are handled under Schedule B: by Apple or Google for purchases made through their stores, and by us for purchases made on the web.
9. Quests Points
9.1 The Quests Points program is a promotional program we run to reward activity in the Service. It is governed by Schedule A (Points Program Terms), which is part of these Terms.
9.2 Points exist only inside the Service. They have no monetary value, are not your property, are not a currency, stored value, or financial product, cannot be purchased, sold, transferred, bartered, or assigned, cannot be redeemed for cash or converted into anything usable outside the Service, and can be modified or cancelled as Schedule A describes. We will never assign a dollar value to a Points balance.
9.3 No reward in the program is ever determined by chance. Every reward has a stated Points cost that is the same for everyone who redeems it at the same time.
10. Rewards
10.1 Points can be redeemed for the rewards listed in the app's Rewards section, which may include made-to-order merchandise, third-party gift cards, charitable donations that we make, and digital cosmetics. Each type of reward has its own terms in Schedule A, Section 7.
10.2 Rewards are offered while available and may be added, changed, or withdrawn as described in Schedule A, Section 6.
11. Your content
11.1 What "User Content" means. "User Content" is anything you post, submit, or share through the Service, quest titles and descriptions, check-in notes, comments, messages, profile information, reactions, and, when we support them, photos and other media.
11.2 You own it. You keep all ownership rights in your User Content.
11.3 License to us. So that we can operate the Service, you grant Nothing Serious a worldwide, non-exclusive, royalty-free, transferable license, with the right to sublicense to the service providers that host, deliver, and secure the Service, to host, store, reproduce, format, display, perform, and distribute your User Content, and to make it available to the users you have shared it with, for the purposes of operating, promoting, improving, and securing the Service. This license lasts for as long as your User Content is on the Service, and continues after you delete it or close your account only (a) for content you shared with other users, to the extent it remains visible in their quests or conversations, and (b) in routine backups, for up to 35 days. We will not use your User Content in advertising outside the Service without asking you first.
11.4 What we do not do with it. We do not claim ownership of your User Content, and we will not rewrite it. We may format or truncate it for display.
11.5 Your promises about your content. You promise that you own or have the rights to everything you post; that your User Content does not infringe or violate anyone's copyright, trademark, privacy, publicity, or other rights; and that it complies with the Community Guidelines (Schedule D) and applicable law.
11.6 Interactive computer service. The Service is an interactive computer service. We do not create, endorse, verify, or guarantee User Content. Each user is solely responsible for what they post. We are not responsible for User Content, including content that is inaccurate, offensive, defamatory, dangerous, or that violates these Terms.
11.7 No duty to monitor; right to remove. We are not obligated to review User Content before or after it is posted. We may, but do not have to, review, screen, filter, restrict, remove, or refuse any User Content at any time, for any reason or no reason, in our sole discretion, without notice and without liability to you. We keep records of moderation decisions and the reasons for them.
11.8 Visibility. Some User Content is visible to other users by design (for example, activity in a shared quest). Your Privacy Policy choices control what other users can see; check them before you post.
11.9 Law enforcement. We may disclose User Content and account information when we believe in good faith that the law requires it or that it is necessary to protect someone's safety.
11.10 No guarantee of moderation. We use automated tools and human review to help enforce the Community Guidelines, but moderation is imperfect. We do not promise that objectionable, inaccurate, harmful, or unlawful content will be prevented, detected, or removed, or that it will be removed within any particular time except where Section 12.3 or the law requires. You may encounter content that violates our rules. Any moderation we perform is a courtesy to the community and does not create a duty to you, and you do not rely on it for your safety or the safety of others.
11.11 Other users. We do not screen users, verify their identities, or run background checks. You interact with other users, in the app or in person, entirely at your own risk. We are not responsible for the conduct of any user, on or off the Service, and any in-person activity you arrange with other users is your own decision and your own responsibility.
11.12 Release. To the fullest extent the law allows, you release the Quests Parties (defined in Section 26) from all claims, demands, and damages of every kind arising out of or relating to User Content or the conduct of other users, including claims for defamation, harassment, emotional distress, injury, and loss, whether known or unknown. This release does not apply to claims arising from our own gross negligence or willful misconduct. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
11.13 Section 230. Nothing in these Terms limits any protection available to us under 47 U.S.C. § 230 or any similar law.
12. Community Guidelines, reporting, and removal of intimate images
12.1 Guidelines. The Community Guidelines (Schedule D) describe what you may not post, how we enforce them, and how to appeal. They apply to everything you post. Quests has zero tolerance for objectionable content and abusive users. We remove content that breaks the Community Guidelines, and we remove users who post it or who abuse others from the Service.
12.2 Reporting. You can report any user, and the content they post, with Report in the Profile options menu on their profile. You can also email nothingserious.team@gmail.com. We act on reports of objectionable content promptly, within a reasonable time, by removing the content and, where appropriate, removing the user who posted it, as Schedule D describes. You can also block any user; blocking hides that user's content from you and prevents them from contacting you.
12.3 Non-consensual intimate images, 48-hour removal. If an intimate image or video of you (including one that is AI-generated or altered to look like you) has been shared on the Service without your consent, you or someone authorized to act for you can ask us to remove it. Send a request to nothingserious.team@gmail.com with the subject "Intimate image removal," or use the in-app Report option and choose the closest reason, and include: (a) your signature (typed is fine); (b) enough information for us to find the image, such as a link or a description of where it appears; (c) a statement that you believe in good faith the image shows you and was published without your consent; and (d) contact information so we can reach you. We will remove the image within 48 hours of receiving a complete request and will make reasonable efforts to find and remove identical copies. This process is available whether or not photos are a supported feature at the time, because links and text can also be used to share such images. Schedule D, Section 5 repeats this notice.
13. Copyright
13.1 We respect copyright and expect users to do the same. Our Copyright Policy (Schedule C) explains how to report infringement, how to respond if your content is removed, and our policy on repeat infringers. Our designated copyright agent's contact information is in Schedule C.
14. Feedback
14.1 If you send us ideas, suggestions, or feedback about the Service, you agree that we may use them for any purpose without restriction or payment to you, and that you have no claim to any product or feature that results.
15. AI-generated content
15.1 What we generate. Some quests, quest descriptions, tips, and motivational text are generated with artificial-intelligence tools operated by third-party model providers and reviewed by us for safety. We label this content "AI-generated" in the app.
15.2 What it is not. AI-generated content is provided "as is." It may be inaccurate, incomplete, or unsuitable for you. It is not personalized advice, it is not medical, mental-health, nutritional, fitness, legal, or financial advice, and it has not been reviewed by a clinician or other professional. You decide whether to act on it, and you are responsible for that decision.
15.3 Not a companion or coach. Our AI features generate a single suggestion in response to a request. They do not hold a conversation with you, do not remember previous interactions, do not ask you about your feelings, and are not designed to act as a companion, therapist, counselor, or coach. If we ever add conversational AI features, we will tell you and update these Terms first.
15.4 What we send to the model provider. We describe in the Privacy Policy what information is sent to our AI providers to generate content and to screen content for safety. We do not permit our AI providers to use your information to train their models.
15.5 Responsibility. Because we generate this content, it is our content rather than User Content. Section 25 (disclaimers) and Section 26 (limitation of liability) apply to it.
16. Wellness content, health, and physical activity
16.1 General wellness tool. Quests is a general wellness and habit-tracking tool. It does not provide medical, mental-health, nutritional, or fitness advice, diagnosis, or treatment, and it is not a substitute for professional care. Using Quests does not create a doctor-patient, therapist-client, or any other professional relationship with us or with any other user. Consult a qualified professional before beginning any exercise, diet, sleep, or other program, especially if you have a medical condition or are pregnant. We are not a health care provider, and we are not a covered entity or business associate under HIPAA; information you give us is not protected health information under that law.
16.2 If you are in crisis. If you are thinking about harming yourself or are in emotional crisis, call or text 988 (Suicide and Crisis Lifeline) in the United States, or call 911 in an emergency. The Service is not an emergency service and is not monitored for emergencies.
16.3 No guaranteed outcomes. Quests, tips, and suggestions, whether from us, from AI, or from other users, are for informational and motivational purposes only. Results vary. We make no promise that you will form a habit, keep a streak, change your weight, sleep, mood, fitness, or anything else.
16.4 Every quest is your own decision. Every quest, whether created by us, generated by AI, or created by another user, is an optional activity that you alone choose to attempt. You are never required to start, continue, or complete any quest. You may stop at any time, and stopping has no consequence beyond the Points you would otherwise have earned.
16.5 You are responsible for your own safety. You alone decide whether any quest is appropriate for you given your health, fitness, circumstances, and any medical advice you have received. You are responsible for performing every activity safely, at your own pace, and within your own limits, and for stopping if you feel pain, dizziness, faintness, or distress. This applies to every kind of quest, including physical activity, exercise, diet, fasting, hydration, alcohol or substance reduction, sleep changes, cold or heat exposure, and any other activity that could affect your body or mind.
16.6 We do not supervise, review, or warn. We do not supervise your participation in any quest, do not review quests for safety or suitability for you, and have no duty to warn you of risks. Quest descriptions, tips, and facts are general information, not instructions tailored to you. Quests created by other users are their content, not ours. AI-generated quests are produced without clinical review.
16.7 Assumption of risk. Physical and lifestyle activities carry inherent risks, including injury, illness, and death. To the fullest extent the law allows, you knowingly and voluntarily assume all risks of every quest and activity you choose to undertake, whether or not those risks are listed here, and you agree that your participation is at your sole discretion and your own risk.
16.8 Limits of this Section. Nothing in this Section limits our liability for gross negligence or willful misconduct, or any liability that cannot be limited by law. Nothing in this Section is intended to waive any rights you may have under New York General Obligations Law § 5-326 to the extent it applies.
17. How the Service is designed to work
17.1 Engagement features. Streaks, Points, badges, activity feeds, reminders, and notifications are features designed to help you stay consistent and connected. Feeds may be ordered by recency or by relevance to you. These features are optional: you can turn notifications off in the app's settings and in your device's settings, choose which quests are shared, and leave any group quest at any time.
17.2 No obligation to keep using the Service. Nothing in the Service is designed to prevent you from stopping. Your account, Points, and Pro benefits remain as these Terms describe whether or not you open the app on any given day (subject to Schedule A's expiration rule for Points).
18. Inviting friends and sharing
18.1 Invitations come from you. You may invite people to Quests by sharing an invitation link from your own device using your phone's share sheet or messaging app. If you have given the app permission to access your contacts, the app can help you pick whom to invite, but the invitation is still sent by you, from your device, as your message. We do not send invitations for you. You choose each recipient and you see the message before it goes.
Older versions of the app could send an invitation text message on your behalf, from a Quests phone number, to a contact you selected. That feature has been retired. If you used it, the Privacy Policy (Section 3.4) describes what we kept and for how long. Please update the app to the current version.
18.2 Only people you know. Invite only people you personally know and who would expect to hear from you. You are responsible for complying with any laws that apply to messages you send, and you confirm that you have the recipient's permission to contact them.
18.3 Sharing for Points. If you earn Points or any other reward for sharing Quests, referring someone, or posting about Quests, you must clearly disclose that you are being rewarded (for example, "#ad" or "I earn Quests Points for sharing this"). We pre-fill a disclosure in every share flow; do not remove it. We do not award Points for the content or sentiment of reviews or app-store ratings.
18.4 Promotions. From time to time we may run sweepstakes, contests, giveaways, or other promotions outside the Points program. Each promotion has its own official rules, which we publish before it starts and which govern that promotion. No purchase, subscription, or Points are ever required to enter or win, and every promotion is void where prohibited by law. Nothing in this Section changes Section 9.3 or Schedule A: rewards inside the Points program are never determined by chance.
19. How we communicate with you
19.1 Service messages. By creating an account you agree that we may send you messages about the Service, verification codes, security alerts, receipts, renewal reminders, changes to these Terms, and responses to your requests, by email, in-app notice, push notification, and, for verification codes and security alerts, text message. You cannot opt out of security and verification texts while you use phone-based sign-in, because we need them to protect your account.
19.2 Marketing texts, only with your separate consent. We will send marketing text messages only if you have checked a separate, unchecked box agreeing to receive them. Consent to marketing texts is never a condition of using the Service or of any purchase. Message and data rates may apply; message frequency varies. Reply STOP to any marketing text to stop receiving them, or HELP for help. We honor STOP and any other reasonable request to stop promptly, and in any case within 10 business days.
19.3 Marketing email. Every marketing email includes an unsubscribe link and our postal address. Unsubscribing does not stop Service messages under Section 19.1.
19.4 Push notifications. You can manage or turn off push notifications in the app's settings and in your device's settings.
19.5 Your phone number. If you change or stop using your phone number, update your account promptly (Section 6.3).
19.6 Carrier charges. You are responsible for any charges from your carrier for messages you receive. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
20. Acceptable use
20.1 You agree not to do, or try to do, any of the following:
Cheating the Points program
- (a) create or use more than one account, or share an account;
- (b) use bots, scripts, emulators, automation, or any artificial means to complete quests, simulate activity, or earn Points;
- (c) log activity you did not do;
- (d) sell, buy, trade, transfer, or offer to transfer Points, rewards, redemption codes, or accounts, or use any outside market for them;
- (e) exploit a bug, glitch, or unintended behavior to earn Points or rewards, rather than reporting it to us;
- (f) initiate a chargeback or payment dispute on a valid charge, or otherwise use the payment process to obtain something you are not entitled to;
- (g) redeem rewards using false shipping, identity, or tax information;
Harming the Service or other people
- (h) access the Service by any means other than the interfaces we provide, or scrape, harvest, or collect information about other users;
- (i) reverse engineer, decompile, modify, or create derivative works of the app or any part of the Service, except where the law expressly allows it;
- (j) interfere with the Service's operation or security, probe or test its vulnerabilities, or introduce malicious code;
- (k) frame or mirror any part of the Service, or remove or alter any notice, label, or attribution;
- (l) harass, threaten, stalk, or intimidate anyone, or post content that violates the Community Guidelines;
- (m) impersonate anyone or misrepresent your affiliation;
- (n) use the Service for any unlawful purpose or in violation of anyone's rights;
- (o) use the Service to send spam or unsolicited commercial messages;
- (p) use the Service if you are located in, or a national or resident of, a country subject to a U.S. embargo, or if you are on any U.S. government list of prohibited or restricted parties.
20.2 What we may do. If we reasonably believe you have done any of the above, we may reverse Points and cancel pending rewards obtained through the conduct, restrict features, suspend or close your account, and take any other action the law allows. Where practical we will tell you what we found and give you a way to respond (Schedule A, Section 9.3).
21. Community organizers
21.1 We may allow users to create and run group quests as community organizers. Organizers are independent users, not our employees, agents, or representatives. They speak for themselves. Quests they create are User Content, labeled "Community-run quest, not created by Quests" in the app.
21.2 If you activate the organizer role, Schedule E (Community Organizer Terms) applies to you and you must accept it separately.
21.3 If you join a community-run quest, you do so at your own risk. We are not responsible for an organizer's conduct or content, and organizers may not collect money from you through the Service.
22. Our intellectual property
22.1 The Service, including its software, design, text, graphics, logos, sounds, quest templates we create, AI-generated content, and the compilation of all of it, is owned by Nothing Serious or its licensors and is protected by copyright, trademark, and other laws. Except for the license in Section 5 and your rights in your own User Content, nothing in these Terms gives you any right, title, or interest in the Service.
22.2 "Quests," the Quests logo, and other names and marks we use are our trademarks. You may not use them without our written permission, except to accurately refer to the Service. We may change the name or branding of the Service at any time.
23. Third-party services and links
23.1 The Service may link to or work with third-party websites, apps, and services, for example, the brand that issued a gift card you redeemed, or a charity we donate to. We do not control them, we are not responsible for their content, products, or practices, and linking to them is not an endorsement. Their own terms and privacy policies apply when you use them.
23.2 Health-related third-party services deserve extra care. Consult a professional before relying on any of them.
24. Changes to the Service
24.1 We are always working on Quests. We may add, change, or remove features, quest templates, rewards, and content, and may suspend or discontinue any part of the Service, at any time. Where a change materially reduces something you have paid for or earned, Section 7 (subscriptions), Section 8.4 (digital items), and Schedule A, Section 6 and Section 10 (Points and rewards) describe the notice we give and what happens to what you have.
24.2 We may require you to install updates to keep using the app.
25. Availability and disclaimer of warranties
25.1 We try to keep the Service available, but we cannot promise it will be. The Service may be unavailable for maintenance, because of problems with networks or third-party providers, or for reasons outside our control.
25.2 DISCLAIMER. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, ALL CONTENT (INCLUDING AI-GENERATED CONTENT AND USER CONTENT), POINTS, REWARDS, AND DIGITAL ITEMS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR NEEDS, THAT ANY CONTENT IS ACCURATE OR RELIABLE, OR THAT YOU WILL ACHIEVE ANY HABIT, HEALTH, OR OTHER OUTCOME. MERCHANDISE AND GIFT CARDS OBTAINED AS REWARDS ARE SUPPLIED BY THIRD PARTIES; SCHEDULE A DESCRIBES THE LIMITED REMEDIES THAT APPLY TO THEM.
25.3 Some states do not allow the disclaimer of implied warranties, so some of the above may not apply to you. In those states, implied warranties are limited to the shortest period and smallest scope the law allows.
26. Limitation of liability
26.1 Excluded damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NOTHING SERIOUS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS (THE "QUESTS PARTIES") WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, POINTS, STREAKS, DIGITAL ITEMS, OR REWARDS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
26.2 Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE QUESTS PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO NOTHING SERIOUS FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY U.S. DOLLARS ($50).
26.3 What this Section does not limit. Sections 26.1 and 26.2 do not limit or exclude liability for (a) fraud or fraudulent misrepresentation; (b) willful misconduct; (c) gross negligence; (d) death or personal injury caused by our negligence; or (e) any other liability that cannot be limited or excluded under the law that applies to you.
26.4 State-specific. Some states, including California and New Jersey, do not allow some of the exclusions or limitations in this Section. In those states, our liability is limited to the fullest extent the law permits, and no more. New Jersey residents: the provisions of Sections 25, 26, and 27 apply to you except to the extent New Jersey law prohibits them, in which case they apply only to the extent permitted. Nothing in these Terms shortens any limitation period that applies to a claim you may bring.
26.5 Basis of the bargain. You agree that the limitations in this Section are a reasonable allocation of risk and part of the basis on which we offer the Service at its price.
27. Indemnification
27.1 You agree to defend, indemnify, and hold harmless the Quests Parties from and against any third-party claims, and the resulting damages, liabilities, costs, and reasonable attorneys' fees, arising out of or related to (a) your User Content; (b) your use of the Service in violation of these Terms or applicable law; (c) your violation of anyone else's rights; or (d) any quest you organize as a community organizer.
27.2 This obligation does not apply to the extent a claim arises from our own negligence, willful misconduct, or breach of these Terms, or where the law does not allow it. We may take over the defense of any claim covered by this Section at our own expense, in which case you agree to cooperate with us.
28. Ending your account
28.1 By you. You can delete your account at any time in Settings → Account → Delete account. If you no longer have the app, email nothingserious.team@gmail.com with the subject "Delete account" from the phone number or email on your account and we will verify you and delete it. Before you delete, cancel any active subscription through the channel you used to subscribe (Section 7.4). Deleting your account cancels a web subscription billed by Nothing Serious at the end of the current billing period, but it does not by itself cancel an App Store or Google Play subscription. Deleting your account permanently ends your license under Schedule A: any unredeemed Points and unused digital items are extinguished and cannot be restored. The Privacy Policy describes what data is deleted and what we keep.
28.2 By us, for breach. We may suspend or close your account immediately, without prior notice, if we reasonably believe you have breached these Terms, the Community Guidelines, or Schedule A, or if we are required to by law. Where practical we will tell you why and how to respond. Points and pending rewards obtained through the breach are cancelled; Schedule A, Section 9 describes the effect on the rest of your balance.
28.3 By us, without cause. We may close your account or discontinue the Service for reasons other than breach on at least 30 days' notice by email and in the app. During that period you may redeem eligible Points under Schedule A, Section 10, and any prepaid subscription period will be refunded pro rata for the unused portion.
28.4 Effect. When your account ends, your license to use the Service ends and you must stop using the app. Sections that by their nature should survive, including 11.3 (to the extent stated), 14, 22, 25, 26, 27, 28.4, 30, 31, and 34, survive.
29. Changes to these Terms
29.1 Material changes. If we change these Terms in a way that materially affects your rights or obligations, for example, changes to pricing mechanics, Points rules, the arbitration agreement, or the limitation of liability, we will (a) notify you at least 30 days before the change takes effect, by email to the address on your account and by a notice in the app; (b) post the new version with its effective date and a summary of the changes; and (c) show you a notice of the change the next time you open the app, where you accept the updated Terms by tapping Continue with the updated Terms linked. If you do not agree, you may cancel and stop using the Service before the effective date; Section 28.1 applies.
29.2 Non-material changes. Clarifications, corrections, formatting, and changes that add features or expand your rights take effect when posted. We will note them in the change log.
29.3 Prospective only. Changes apply from their effective date forward. The version of these Terms in effect when a dispute arose governs that dispute. A change to Section 30 (dispute resolution) does not apply to any dispute of which either of us had given the other written notice before the change took effect, and Section 30.11 gives you the right to reject changes to Section 30.
29.4 Continued use alone is not acceptance. We will not treat your continued use of the Service, on its own, as acceptance of a material change. Acceptance happens when you tap Continue on the screen that links to the updated Terms, as Section 1.4 describes.
30. Dispute resolution: mandatory arbitration and class-action waiver
THIS SECTION CONTAINS A MANDATORY ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY. YOU MAY OPT OUT OF ARBITRATION AS SECTION 30.10 DESCRIBES.
30.1 Scope. This Section applies to any dispute, claim, or controversy between you and Nothing Serious (including the Quests Parties) arising out of or relating to the Service, these Terms, the Points program, any purchase, or our relationship, whether based in contract, tort, statute, fraud, or any other legal theory, and that arises after you first accepted these Terms (a "Dispute"). It does not apply to Disputes you have properly opted out of under Section 30.10.
30.2 Informal resolution first (60 days). Before either of us starts an arbitration or a lawsuit, we must first try to resolve the Dispute informally. The party raising the Dispute must send the other a written notice (a "Dispute Notice"). Yours goes to nothingserious.team@gmail.com with the subject "Dispute Notice" and to Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802; ours goes to the email address on your account. A Dispute Notice must include your name, the phone number or email on your account, a description of the Dispute and the facts behind it, and the specific relief you want, and it must be personally signed by you (and by your lawyer, if you have one). Within 60 days after a complete Dispute Notice is received, you and we (or our representatives) will confer in good faith by phone or video conference to try to resolve the Dispute. Completing this process is a condition to starting an arbitration or lawsuit. All applicable limitation periods are paused (tolled) while this process is underway.
30.3 Agreement to arbitrate. If the Dispute is not resolved within 60 days after the Dispute Notice, you and Nothing Serious agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, each as in effect when the arbitration is started (the "AAA Rules," available at adr.org). This agreement is governed by the Federal Arbitration Act. The arbitrator will be a single neutral arbitrator. The arbitration will take place in the county where you live or, if you and we agree, by video conference or on documents alone. The arbitrator may award any relief a court could award to you individually, and must follow these Terms and applicable law.
30.4 Exceptions. Either of us may (a) bring an individual claim in small-claims court in the county where you live, if the claim qualifies; and (b) seek an injunction or other equitable relief from a court to stop unauthorized use of the Service or infringement of intellectual property rights. Nothing in this Section prevents you from reporting concerns to any government agency.
30.5 Fees. AAA's consumer fee schedule applies. For claims under $10,000, we will pay all AAA filing, administrative, and arbitrator fees beyond the consumer share the AAA Rules assign to you, unless the arbitrator finds your claim frivolous. We will pay our share of fees on time as the AAA Rules and applicable law require. Each side pays its own attorneys' fees unless the arbitrator awards them under applicable law or these Terms.
30.6 Who decides what. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including whether any part of it is void or voidable, except that a court, not the arbitrator, will decide (a) whether the class-action waiver in Section 30.7 is valid and enforceable; and (b) whether the mass-arbitration provisions in Section 30.8 are valid and enforceable.
30.7 Class-action and jury waiver. YOU AND NOTHING SERIOUS EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims (except as Section 30.8 provides) and may not preside over any form of class or representative proceeding. YOU AND NOTHING SERIOUS EACH WAIVE THE RIGHT TO A JURY TRIAL. If for any reason a Dispute proceeds in court rather than in arbitration, this waiver of class and representative proceedings and of jury trial still applies. New Jersey residents: this waiver applies to you and means you are giving up the right to bring or participate in a class action in court or arbitration.
30.8 Mass arbitration. If 25 or more Dispute Notices or arbitration demands raising similar claims are brought by or with the help of the same law firm or coordinated law firms, the following applies in addition to the AAA Mass Arbitration Supplementary Rules:
(a) the claims will be administered in batches of 50 (or fewer for the final batch), with one set of filing fees per batch and a single arbitrator per batch, and each batch will proceed as a separate arbitration;
(b) before any batch is arbitrated, 20 cases, 10 chosen by counsel for the claimants and 10 chosen by us, will proceed first as a bellwether stage. Bellwether results are not binding or precedential for any other claimant;
(c) after the bellwether awards, the parties will engage in a global mediation with a mediator agreed by both sides (or appointed by AAA) for up to 60 days before further batches proceed;
(d) all limitation periods are tolled for every claim covered by this Section from the date the claimant's Dispute Notice was received until the claim is either resolved or the claimant is permitted to file it;
(e) this process is transparent and symmetrical, and either side may ask the process arbitrator to adjust it if it is not working fairly; and
(f) this Section does not apply to any Dispute of which we received a Dispute Notice before this Section took effect.
30.9 Severability hierarchy. If any part of this Section is found unenforceable, the rest remains in effect, with these specific consequences: (a) if the class-action waiver in Section 30.7 is found unenforceable as to a particular claim or request for relief, that claim or request (and only that one) will proceed in court under Section 31, and will be stayed while any remaining claims are arbitrated; and (b) if any part of Section 30.8 is found unenforceable, the rest of this arbitration agreement remains in force and the affected arbitrations proceed under the AAA Rules alone.
30.10 Your right to opt out. You may opt out of this arbitration agreement by emailing nothingserious.team@gmail.com (subject: "Arbitration opt-out") or writing to Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802 within 30 days after you first accept these Terms. Include your name and the phone number or email on your account and state that you want to opt out of arbitration. Opting out does not affect any other part of these Terms and does not affect any prior arbitration agreement you may have accepted. If you opt out, Disputes will be resolved in court under Section 31, and the class-action and jury waivers in Section 30.7 still apply to the extent the law allows.
30.11 Changes to this Section. If we change this Section after you accept these Terms, the change does not apply to any Dispute for which a Dispute Notice was given before the change took effect. You may reject any change to this Section by emailing us within 30 days after we notify you of it, in which case the version you last accepted continues to apply to you.
30.12 California residents. If you live in California and your Dispute arises in California, the arbitration will be held in California and California law will apply to the substance of your claims. You may bring any qualifying claim in small-claims court instead of arbitration. AAA will comply with any applicable California requirements for consumer arbitration providers, and we will pay any fees we owe within the time California law requires.
30.13 Survival; Apple. This Section survives the end of your account and of these Terms. Apple Inc. and its subsidiaries are third-party beneficiaries of Schedule G and may enforce it against you; nothing else in these Terms creates third-party beneficiaries.
31. Governing law and where lawsuits are heard
31.1 Governing law. These Terms and any Dispute are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act as to Section 30.
31.2 Your state's consumer protections. Nothing in these Terms takes away any protection you have under the mandatory consumer-protection laws of the state where you live, to the extent those laws apply to you regardless of any choice of law. California residents' claims are handled as Section 30.12 describes.
31.3 Courts. For any Dispute that is not subject to arbitration (including if you opt out or a court finds arbitration unavailable), you and we agree that the state and federal courts located in New York County, New York have exclusive jurisdiction, and each of us consents to personal jurisdiction there, except that (a) you may bring an eligible claim in small-claims court in the county where you live; and (b) if the law of your state prohibits requiring you to litigate in New York, you may bring your claim in a court of competent jurisdiction in your home state.
31.4 Notice to California users. Under California Civil Code § 1789.3, California residents are entitled to the following notice: the Service is provided by Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802, nothingserious.team@gmail.com. If you have a complaint about the Service or want further information, contact us there. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
32. Apple and Google
32.1 Schedule G contains additional terms that apply if you use the iOS app or the Android app or make purchases through the Apple App Store or Google Play. Apple and Google are not parties to these Terms and are not responsible for the Service.
33. Accessibility
33.1 We are committed to making Quests usable by people with disabilities and aim to meet WCAG 2.1 Level AA across the iOS app, the Android app, and the web. Our Accessibility Statement (Schedule F) describes our current status and known limitations. If you encounter a barrier, email nothingserious.team@gmail.com with the subject "Accessibility" and we will respond promptly. This commitment is a description of our goals and process, not a warranty.
34. General terms
34.1 Entire agreement. These Terms (including the Schedules) are the entire agreement between you and us about the Service and replace any earlier agreements about it.
34.2 Assignment. You may not transfer these Terms or your account. We may assign these Terms to an affiliate or to a successor in a merger, acquisition, or sale of assets; we will notify you if we do, and your rights under these Terms are not reduced by an assignment.
34.3 No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later. Waivers must be in writing.
34.4 Severability. If any provision of these Terms (other than as Section 30.9 provides) is found unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms remain in effect.
34.5 Notices. We may give you notice by email to the address on your account, by in-app notice, or by posting on the Service. You may give us notice at nothingserious.team@gmail.com or Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802. Notices under Section 30 must follow that Section.
34.6 Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, outages of third-party providers, or government action.
34.7 Export and sanctions. You confirm that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
34.8 No third-party beneficiaries. Except as Section 30.13 states, no one other than you and Nothing Serious has any rights under these Terms.
34.9 Headings. Headings are for convenience and do not affect interpretation.
34.10 Language. These Terms are written in English. Any translation is for convenience only.
34.11 Electronic communications and signatures. You agree that we may communicate with you electronically, and that agreements, notices, disclosures, receipts, and other communications we provide electronically satisfy any legal requirement that they be in writing. You agree that tapping or clicking to accept, and other electronic records of your consent, have the same effect as a handwritten signature, and that we may keep those records electronically.
35. Contact us
Nothing Serious LLC
2810 North Church Street #457193
Wilmington, DE 19802
Email: nothingserious.team@gmail.com
In-app: Settings → Help → Contact us
Web: thequestsapp.com/contact
Schedule A: Quests Points Program Terms
Effective date: September 10, 2026 · Version: 1.0 · Change log: available in the Rewards section of the app and on request at nothingserious.team@gmail.com
A1. Eligibility
A1.1 The program is open to Quests account holders who are at least 18 years old and live in the United States. It is void where prohibited by law.
A1.2 One account per person (Terms, Section 2.3). Points earned in a duplicate account are cancelled.
A1.3 Employees and contractors of Nothing Serious, and members of their households, may use Quests but may not redeem Points for rewards.
A2. What Points are: and are not
A2.1 A revocable license. A Point is a unit we credit to your account to recognize qualifying activity. Holding Points gives you a limited, personal, revocable, non-transferable license to request rewards under these Program Terms while your account is in good standing. That is all a Point is.
A2.2 Not money, not property. Points have no cash or monetary value. They are not your property, not currency, not stored value, not a gift card, not a security or financial product, and not a deposit or account balance. You have no ownership interest in Points, and Points are not an asset of your estate.
A2.3 Never for sale. We do not sell Points, and no purchase, including Quests Pro, buys Points. We will never price a subscription or item as including a number of Points.
A2.4 No cash out, no transfer, no market. Points cannot be redeemed for cash, cannot be exchanged for money or anything of monetary value outside the Service, and cannot be sold, bought, bartered, gifted, transferred, assigned, pledged, or inherited. Any attempted transfer is void and is a breach of these Program Terms.
A2.5 Closed loop. Points exist only inside the Quests Service. They have no use, market, or value anywhere else, cannot be moved to any other platform, wallet, or account, and cannot be converted into any token, currency, or instrument. There is no Points exchange, and we do not recognize any third-party claim to Points.
A2.6 No dollar value. We do not assign, display, or promise any dollar value for Points or for a Points balance, and nothing in the app or these Program Terms should be read as doing so. Reward costs are stated only in Points.
A2.7 Revocable. Because Points are a license and not property, we may adjust, reverse, or cancel Points as these Program Terms describe (Sections A6, A9, and A10). Points are not "forfeited" or "returned" to us, a cancelled or expired Point is simply extinguished.
A3. Earning Points
A3.1 Qualifying activity. You earn Points by completing quests and other activities that the app identifies as earning Points, at the rate shown at the time you complete them. The app shows the current earning rate before you start a quest.
A3.2 Verification and crediting. We verify activity before crediting Points, using the check-ins and signals the app collects. Crediting may be delayed while we review activity for accuracy or fraud. Our determination of whether activity qualifies is final, subject to the dispute process in Section A9.3.
A3.3 Quests Pro earning rate. Quests Pro members earn Points at two times (2×) the base rate for the same qualifying activity. This 2× rate is a feature of the Pro membership for as long as you are a member. It is a faster earning rate, not a purchase of Points, not a guaranteed number of Points, and not a guarantee that any reward will stay at any particular Points cost. Pro members receive no Points for subscribing. We record, for every Point, whether it was earned on the free tier or the Pro tier.
A3.4 Limits. We may limit the number of Points that can be earned per day, per quest, or per period, and may limit the total value of rewards a single account can redeem in a calendar year. We do this to keep the program fair, to prevent fraud, and because, as a habit app, we do not want anyone pushing themselves to unsafe levels to earn Points. Current limits are shown in the app.
A3.5 Sharing and referral rewards. If we offer Points for inviting friends or sharing Quests, they are credited only when the activity the offer describes actually happens (for example, when an invited friend completes their first quest), never simply for an install. When you share for Points, you must keep the disclosure we pre-fill in the share message (Terms, Section 18.3).
A3.6 Changes to earning. We may change which activities earn Points and at what rate. Changes that reduce earning apply prospectively, take effect only after the notice in Section A6, and never reduce Points you have already earned.
A4. Expiration
A4.1 12-month rolling rule. Your Points expire, that is, your license to request rewards with them ends, 12 months after the date of your last qualifying activity. Any qualifying activity that earns Points resets the 12-month clock for your whole balance.
A4.2 Reminders. We aim to remind you in the app before your Points expire. Expiration happens whether or not you receive or open a reminder.
A4.3 Where this is disclosed. This rule is stated in these Program Terms and in the Rewards section.
A4.4 No revival. Expired Points are extinguished and cannot be restored, except where we made an error.
A5. Redeeming Points
A5.1 Catalog. The Rewards section shows the rewards currently available, the Points cost of each, and any limits on quantity or timing. The Points cost shown at the moment you confirm a redemption is the cost you pay.
A5.2 Redemption is final. When you confirm a redemption, the Points are deducted and the redemption is final, except as Sections A6.3 and A7 provide for unavailable or failed rewards.
A5.3 Limits and verification. We may limit how many rewards you can redeem in a period, require identity or address verification before fulfilling a reward, require tax documentation under Section A11, and screen redemptions against U.S. government sanctions lists. If a sanctions screen returns a true match we will freeze the redemption and, where the law requires it, will not return the Points.
A5.4 No chance. No reward in this program is awarded or determined by chance, drawing, random selection, spin, or mystery. Every reward has a fixed Points cost that is the same for every eligible member at the same time. We do not run sweepstakes, raffles, or contests within the Points program.
A5.5 Redemption notice. The following statement applies to every redemption:
ISSUED FOR LOYALTY, AWARD, AND PROMOTIONAL PURPOSES. NO PURCHASE OR PAYMENT OF ANY KIND WAS REQUIRED OR GIVEN IN EXCHANGE FOR THIS ITEM. POINTS EXPIRE 12 MONTHS AFTER YOUR LAST QUALIFYING ACTIVITY. NO FEES OF ANY KIND APPLY.
A5.6 Order of use. When you redeem, we deduct Points earned on the free tier before Points earned on the Pro tier.
A6. Changes to rewards, costs, and availability
A6.1 We may change the catalog. We may add rewards, change the Points cost of any reward, change quantities, and retire rewards at any time, prospectively, as this Section describes. This applies equally to Pro members: Quests Pro changes how fast you earn, and does not fix the cost of any reward.
A6.2 30 days' notice for changes that reduce value. If we (a) increase the Points cost of a reward that is already in the catalog, (b) retire a reward, or (c) reduce the earning rate for an activity, we will give you at least 30 days' notice by email and in-app notice before the change takes effect. During the notice period you may redeem at the old cost. A redemption you confirmed before the effective date is honored at the cost you confirmed. Notice is not required for changes that add rewards, lower costs, or increase earning.
A6.3 Exceptions to notice. We may act immediately, without the 30-day notice, when a reward sells out or becomes unavailable from its supplier, when a reward or its supplier becomes unlawful or unsafe, or when a change is needed to prevent fraud. If a reward you have already redeemed becomes unavailable before we fulfill it, we will offer you a substitute of equal or greater Points cost or, at your choice, re-credit the Points.
A6.4 Limited quantities and limited time. Some rewards are offered in limited quantities or for a limited time. Where we show a remaining quantity or an end time, that number is real and is updated as redemptions happen; timers do not restart. A limited reward may sell out before you redeem it, and we cannot guarantee that any reward will remain available.
A6.5 Change log. We keep a dated change log of catalog and earning changes, available in the Rewards section of the app and on request.
A7. Reward-specific terms
A7.1 Merchandise
(a) Made to order. Merchandise rewards are printed and shipped to order by a third-party print-on-demand provider on our behalf. Nothing Serious is the seller of record for merchandise you redeem.
(b) Shipping. We ship only to addresses in the United States. You must give an accurate shipping address; we are not responsible for items sent to an address you entered incorrectly. Delivery estimates are shown at redemption and in your confirmation email and are estimates only. If an item has not shipped within 30 days of redemption, we will tell you and give you the choice of waiting or re-crediting your Points.
(c) Risk of loss. Risk of loss passes to you when the item is delivered to the shipping address you provided. If a carrier reports an item delivered and you did not receive it, contact us within 14 days and we will investigate.
(d) No returns for preference. Because items are made to order, we do not accept returns or exchanges for size, fit, color variance, or change of mind. Check the size chart before you redeem.
(e) Defective, damaged, or wrong items. If an item arrives defective, damaged, misprinted, or is not what you redeemed, tell us within 30 days of delivery with photos, and we will replace it or, at your choice, re-credit your Points. This is your sole remedy for merchandise, and it is not a cash refund, because no cash was paid.
(f) AS IS. EXCEPT FOR THE REMEDY IN (e), MERCHANDISE REWARDS ARE PROVIDED "AS IS," AND TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow this disclaimer, in which case it applies only to the extent permitted.
(g) Product safety. If you believe a merchandise item is unsafe or has caused an injury, email nothingserious.team@gmail.com with the subject "Product safety" immediately.
(h) Labels. Garments carry their manufacturer's fiber-content, origin, and care labels. Do not remove them.
A7.2 Third-party gift cards
(a) Issued by the brand, not by us. Gift cards and gift-card codes you redeem are issued by the brand named on the reward and are governed by that brand's terms, including any expiration, fees, and rules on where and how the card can be used. Nothing Serious is a distributor of the code, not the issuer of the card. We are not affiliated with, sponsored by, or endorsed by the brand; brand names and logos belong to their owners.
(b) No Quests-side expiration or fees. We add no expiration date and charge no fee of any kind on a gift card you redeem. Any expiration or fee is the issuer's, disclosed in the issuer's terms.
(c) Delivery and finality. We deliver the code in the app and, if you have given us an email address, by email. Our obligation is complete when a working code is delivered. Once delivered, a code cannot be returned, exchanged, or re-credited, and the redemption is final.
(d) Protect your code. Treat a code like cash. Anyone who has the code can use it. We cannot replace a code that is used by someone else after delivery.
(e) Codes that do not work. If a code does not work, tell us within 72 hours of delivery. If we can verify with the issuer that the code was never redeemed, we may, as a courtesy and at our discretion, issue a replacement or re-credit your Points. This courtesy is not a guarantee and creates no obligation on us.
(f) Failed delivery. If we are unable to deliver a code (for example, because the issuer's system fails), we will re-credit your Points promptly. Re-credit is your sole remedy for a failed delivery.
(g) No warranty for the brand. We make no promise about the brand's products, the continued availability or acceptance of its cards, or its solvency, and we are not liable for the issuer's failure to honor a card, except where the law provides otherwise. Rights you may have against the issuer under state gift-card law (for example, a right to cash back on small balances in some states) are rights against the issuer.
(h) Labeling. Every code we deliver is marked as a reward or promotional item.
A7.3 Charity quests and donations that we make
(a) We are the donor. From time to time we designate certain quests as charity quests. For each charity quest, Nothing Serious LLC donates its own money to a charity we select, in the amount and on the terms stated on the quest. You pay nothing, you transfer nothing, and the donation is ours, not yours. You do not receive a tax deduction, and we will never issue you a donation receipt. Please do not describe the donation as your donation on your taxes.
(b) What is shown on a charity quest. Before a charity quest begins we display: the charity's name and that it is a 501(c)(3) organization; the exact dollar amount we will donate per participant (or per completion, as stated); the maximum total we will donate for that quest; the quest dates; that the donation is made by Nothing Serious LLC and not by you; and that you receive no tax deduction. When a quest's maximum is reached, we say so on the quest. Charity quests are separate from Quests Pro and are never a Pro benefit or Pro marketing.
(c) When and how we donate. We send each donation to the charity within 90 days after the quest ends and provide the charity an accounting of how the amount was calculated. We deduct no fees.
(d) Substitution. We choose the charity. If a charity declines the donation, loses good standing, or cannot be paid, we will send the funds to a substitute charity of similar purpose and say so on the quest page.
(e) No user choice; no user fundraising. You cannot direct a donation to a charity of your choosing. The Service does not allow you to contribute your own money, round up, add a dollar, or run a fundraiser. Any such feature would be governed by separate terms we would publish first.
(f) Not refundable. Once a donation is remitted it cannot be reversed or re-credited, and participation in a charity quest does not itself earn or cost Points unless the quest says so.
A7.4 Digital cosmetics
(a) Digital cosmetics (for example, profile themes and badges) are unlocked with Points. Unlocking a cosmetic gives you a limited, revocable, non-transferable license to display it inside the Service. You do not own it, it has no value outside the Service, and it cannot be sold, transferred, or exchanged.
(b) Cosmetics are never sold for money.
(c) We may change or remove cosmetics as part of changing the Service. If we remove a cosmetic you have unlocked, we will give you a comparable replacement where practical.
A7.5 Partner and affiliate rewards
(a) Some rewards are provided through partner programs under which Nothing Serious may receive a commission or other compensation from the partner when you redeem. Rewards of this kind are marked in the app. This compensation does not change the Points cost you pay.
A8. Taxes: see Section A11.
A9. Fraud, abuse, and disputes
A9.1 Prohibited conduct. Each of the following is a breach of these Program Terms (see also Terms, Section 20), whether done by you or by someone acting for you:
- maintaining, creating, or controlling more than one account, or using another person's account;
- using automation, bots, scripts, emulators, modified apps, device spoofing, or any tool that simulates activity or interacts with the Service other than through the app as we provide it;
- logging, confirming, or claiming activity you did not actually do, or manipulating check-ins, streaks, or timestamps;
- coordinating with other users to generate Points that do not reflect real activity, including Spark rings, reciprocal check-ins, or "farming" groups;
- selling, buying, bartering, gifting, or transferring Points, rewards, codes, or accounts, or offering to;
- exploiting a bug, error, or unintended behavior of the Service, including redeeming at a cost you know to be wrong;
- initiating a chargeback or payment dispute on a valid charge;
- providing false identity, shipping, tax, or age information;
- reselling or attempting to resell any reward; and
- any other conduct that, in our judgment, is intended to obtain Points or rewards you did not earn or to circumvent a limit.
A9.2 What we may do, in our sole discretion. If we determine, in our sole and absolute discretion, that an account has engaged in prohibited conduct, we may take any or all of the following, without prior notice and without liability to you:
- reverse, void, or extinguish any or all Points in the account, including Points earned legitimately;
- cancel any pending or unfulfilled redemption and refuse any future redemption;
- withhold, recall, or invalidate any reward, code, or item not yet used;
- suspend earning, redemption, or both, for any period;
- close the account and every account we determine is associated with it, in which case Section A10.2 applies and no Points survive;
- refuse to open a new account for you; and
- recover from you the value of any reward obtained through the conduct, where the law allows.
We need not prove intent. Our determination that conduct is prohibited, and our choice of remedy, are final and binding, subject only to Section A9.3. Points and rewards are a promotional benefit we provide at our discretion; you have no right to them beyond what these Program Terms give you.
A9.3 Human review and disputes. Determinations under Section A9.2 are made with human review, not by an automated system alone. If you believe we acted in error, email nothingserious.team@gmail.com with the subject "Points dispute" within 60 days of the decision, describing what happened. We will review it and respond within a reasonable time. We are not required to disclose the signals or methods we use to detect abuse. Every change to your balance is logged, and you can see your Points history in the app.
A9.4 No waiver. If we choose not to act on prohibited conduct on one occasion, that does not mean we will not act on it later or on other conduct.
A10. Account closure and end of the program
A10.1 If you close your account. Deleting your account ends your license: any unredeemed Points and unlocked cosmetics are extinguished at that time and cannot be restored (Terms, Section 28.1).
A10.2 If we close your account for breach. If we close your account for a breach of the Terms or these Program Terms, your license ends and all Points are extinguished, except that Points we determine were legitimately earned and not connected to the breach may, at our discretion, be made available for redemption for 30 days.
A10.3 If we end or suspend the program. We may modify, suspend, or end the Points program. If we end it, or make a change that would extinguish earned Points, we will give at least 30 days' notice by email and in-app notice, and during that period you may redeem eligible Points for available rewards. Points not redeemed by the end of the notice period are extinguished. We may act sooner if the law requires it or to prevent fraud, in which case we will give as much notice as we reasonably can.
A11. Taxes and tax documentation
A11.1 Your responsibility. Rewards may be taxable income to you. You are responsible for any federal, state, or local taxes that result from receiving a reward. We do not provide tax advice; consult a tax professional.
A11.2 Value limits. We may limit the total fair market value of rewards a single account can redeem in a calendar year. The current limit, if any, is shown in the Rewards section.
A11.3 Tax documentation. If the value of rewards you redeem in a year reaches a level at which we are required to report it, we may ask you to complete an IRS Form W-9 or other documentation before we fulfill further rewards, and we may decline or delay a redemption until we receive it. If we are required to file an information return about you, we will send you a copy.
A11.4 Record of value. We record the fair market value of each reward at the time it is redeemed.
A12. General
A12.1 These Program Terms are governed by the Terms of Service, including Section 29 (changes, with the specific notice rules in Sections A6 and A10 controlling for program changes), Section 30 (arbitration), and Section 31 (governing law).
A12.2 The program is offered by Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802. Questions: nothingserious.team@gmail.com.
Schedule B: Refund Policy
Effective date: September 10, 2026. This policy is part of the Terms of Service and is also posted on its own at thequestsapp.com/terms#schedule-b, on the web checkout page before you enter payment details, and on every reward in the Rewards catalog.
B1. Quests Pro subscription
B1.1 General rule. Subscription payments are non-refundable, and we do not give partial refunds or credits for unused time in a billing period, except as this policy or the law requires. Cancelling stops future charges; you keep Pro until the end of the period you already paid for.
B1.2 Exceptions, web subscriptions (billed by Nothing Serious).
- (a) New York price-increase refund. If we raise the price and you have not affirmatively accepted the new price, New York residents may cancel within 14 days after the first charge at the new price and receive a pro-rata refund of the unused portion of that period (Terms, Section 7.6(d)).
- (b) Our error. If we charged you in error (for example, after you cancelled), we will refund the charge in full within 7 days of your request.
- (c) Where the law requires a refund, we will provide it.
Web refunds are returned to the original payment method within 5 to 10 business days of approval.
B1.3 Subscriptions and items bought through Apple. Apple processes all purchases made through the App Store, and only Apple can refund them. Request a refund at reportaproblem.apple.com. We cannot issue, approve, or speed up Apple refunds.
B1.4 Subscriptions and items bought through Google Play. Google can refund purchases within 48 hours of the transaction through the Play Store. After 48 hours, email nothingserious.team@gmail.com with the subject "Google Play refund" and your order number; we will review your request under this policy and applicable law and respond within a reasonable time.
B2. Streak freezes and other digital items
Digital items are licensed, not sold, and are non-refundable once delivered, and a streak freeze is non-refundable once applied, except where the law requires otherwise, where Apple or Google refunds the purchase under their policies, or where we charged you in error on the web (Section B1.2(b) applies).
B3. Rewards redeemed with Points
Because no money is paid for rewards, no reward is refundable for cash. The remedies below are the only ones available.
| Reward | What we do |
|---|---|
| Merchandise | No returns or exchanges for size, color, or change of mind. Defective, damaged, misprinted, or wrong items: tell us within 30 days of delivery with photos and we will replace the item or re-credit your Points, your choice. Not shipped within 30 days: you may wait or have your Points re-credited. |
| Gift cards | Final once the code is delivered. Codes that never worked: report within 72 hours; discretionary replacement if the issuer confirms the code was unused. Delivery failure on our side: Points re-credited promptly. |
| Charity donations | Final once we remit the donation. |
| Digital cosmetics | Final once unlocked. |
| Reward unavailable after you redeemed | Substitute of equal or greater Points cost, or Points re-credited, your choice. |
B4. How to ask
Email nothingserious.team@gmail.com or use Settings → Help → Contact us. Include the phone number or email on your account and, for merchandise, your order number and photos.
Nothing Serious LLC · 2810 North Church Street #457193, Wilmington, DE 19802 · nothingserious.team@gmail.com
Schedule C: Copyright (DMCA) Policy
Effective date: September 10, 2026. Posted at thequestsapp.com/terms#schedule-c.
C1. Our commitment
Nothing Serious LLC respects the intellectual property of others and expects users to do the same. We respond to notices of claimed copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512, and we close the accounts of repeat infringers.
C2. Designated agent
Send copyright notices and counter-notices to our designated agent, registered with the U.S. Copyright Office's DMCA Designated Agent Directory (Registration No. DMCA-1080178).
Copyright Agent: Elliott Thornburg
Nothing Serious LLC
2810 North Church Street #457193
Wilmington, DE 19802
Phone: (505) 603-0323
Email: nothingserious.team@gmail.com (subject "DMCA")
C3. How to report infringement (takedown notice)
If you believe content on Quests infringes your copyright, send our agent a written notice that includes:
- your physical or electronic signature, or that of a person authorized to act for the copyright owner;
- identification of the copyrighted work you say has been infringed (or a representative list if there are several);
- identification of the material you say is infringing and enough information for us to find it (a link to the post, the username, and a description);
- your name, mailing address, phone number, and email address;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for the owner.
Warning. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees.
C4. What we do with a valid notice
When we receive a complete notice, we will remove or disable access to the material promptly, tell the user who posted it that we did and why, and give them a copy of the notice (with your contact information) so they can respond. We log every notice, our action, and the outcome.
C5. Counter-notice
If your content was removed and you believe it was removed by mistake or misidentification, you may send our agent a counter-notice that includes:
- your physical or electronic signature;
- identification of the material that was removed and where it appeared before removal;
- a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
- your name, address, and phone number; and
- a statement that you consent to the jurisdiction of the federal district court for the district where your address is located (or, if you are outside the United States, the Southern District of New York) and that you will accept service of process from the person who sent the original notice or their agent.
When we receive a complete counter-notice we will forward it to the person who sent the original notice. If that person does not tell us within 10 business days that they have filed a court action to restrain the alleged infringement, we will restore the material between 10 and 14 business days after receiving your counter-notice.
C6. Repeat infringers
We keep a record of valid takedown notices against each account. An account that receives three valid, uncontested notices within any 12-month period will be closed. A notice that is successfully counter-noticed does not count. We may close an account sooner for flagrant infringement, and we may decline to reinstate closed accounts.
C7. Other intellectual property
For trademark, publicity, or other non-copyright complaints, email nothingserious.team@gmail.com with the subject "IP complaint" and as much of the information in Section C3 as applies.
Schedule D: Community Guidelines
Effective date: September 29, 2026. These Guidelines apply to everything you post. They are also at thequestsapp.com/terms#schedule-d.
D1. The idea
Quests is a place to build habits with people you trust. Post things that help someone keep going. Do not post things that put anyone at risk, including yourself. We have zero tolerance for objectionable content and abusive users.
D2. What you may not post or do
We remove content and may restrict or close accounts for any of the following, and we do not need to use any statute's definition to do so.
Safety
- Self-harm and suicide. Content that promotes, encourages, glamorizes, or gives instructions for self-harm, suicide, or disordered eating. Quests that require or reward these behaviors. (If you are struggling, call or text 988.)
- Dangerous challenges. Quests or posts that encourage physical activity, fasting, substance use, stunts, or any behavior that could reasonably cause injury, or that pressure people to ignore pain or medical advice.
- Medical misinformation. Claims that a practice, product, or quest treats, cures, or prevents a disease or condition, or advice to stop or change medical treatment.
- Violence and threats. Threats, incitement, or celebration of violence against anyone.
Respect
- Harassment and bullying. Insults, intimidation, unwanted contact after being asked to stop, or piling on.
- Hate. Attacks on people based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any similar characteristic.
- Sexual content and intimate images. Sexually explicit content, and any intimate image of a person shared without their consent, including AI-generated or altered images.
- Doxxing. Posting anyone's private information, address, phone, workplace, financial details, without permission.
- Impersonation. Pretending to be another person or organization, or claiming an affiliation you do not have.
Integrity
- Fraud and spam. Fake activity, schemes to earn Points you did not earn, buying or selling Points or accounts, spam, and unsolicited commercial content.
- Illegal content and activity. Anything that breaks the law or helps someone break it.
- Infringement. Content you do not have the right to post (see Schedule C).
- Minors. Any content that sexualizes or endangers minors.
D3. How to report and block
Open the person's profile, tap Profile options, and choose Report; pick the reason and add details. Reports cover the person and the content they post. You can also email nothingserious.team@gmail.com with the subject "Report." Block any user from their profile: you will no longer see their content and they will not be able to contact you or see your activity.
D4. What we do
We review every report. We act on reports of objectionable content promptly, within a reasonable time, by removing the content and, where appropriate, removing the user who posted it. Depending on severity and history we may:
- remove the content or ask you to edit it;
- warn you;
- restrict features (for example, posting or organizing quests) for a period;
- suspend your account; or
- close your account and cancel Points as Schedule A describes.
We may skip steps for serious violations. We keep a record of what we did and why. We may share content with law enforcement when we believe the law requires it or someone's safety depends on it.
Appeals. If you think we got it wrong, reply to the notice we sent you or email nothingserious.team@gmail.com with the subject "Appeal" within 30 days. A different reviewer will look at it and respond within a reasonable time.
D5. Notice: removal of non-consensual intimate images within 48 hours
If an intimate image or video of you, including one created or altered by AI to look like you, is on Quests without your consent, you or someone authorized to act for you can ask us to remove it. Use Report in the app (choose the closest reason) or email nothingserious.team@gmail.com with the subject "Intimate image removal." Include: your signature (typed is fine); a link or description that lets us find the image; a statement that you believe in good faith it shows you and was shared without your consent; and a way to contact you. We will remove it within 48 hours of receiving a complete request and will make reasonable efforts to find and remove identical copies. We do not need to know why it was shared, and we will not require you to prove anything else.
D6. Contact
Nothing Serious LLC · 2810 North Church Street #457193, Wilmington, DE 19802 · nothingserious.team@gmail.com · Settings → Help → Contact us.
Schedule E: Community Organizer Terms
Effective date: September 10, 2026. These terms apply if you activate the community organizer role. You must accept them separately when you do. They are in addition to the Terms of Service and the Community Guidelines.
E1. Who you are
E1.1 As an organizer you are an independent Quests user. You are not an employee, contractor, agent, partner, or representative of Nothing Serious LLC, and you may not say or imply that you are. Nothing Serious does not supervise your quests. Quests you create are your User Content and are labeled "Community-run quest, not created by Quests."
E1.2 We do not pay organizers. If we ever offer Points, merchandise, or other recognition to organizers, it is a discretionary program reward under Schedule A, not wages or compensation for services, and it may be capped or withdrawn at any time.
E2. What you agree to
E2.1 Follow the Guidelines in everything you post and in how you run your quest, and use the organizer tools to keep your quest within them.
E2.2 No money. Do not charge participants, collect money or anything of value from them, or solicit donations through or in connection with your quest, unless we build and enable a feature for that and publish terms for it.
E2.3 No medical or therapeutic advice. Do not give participants medical, mental-health, nutritional, or fitness instructions, or tell anyone to change a treatment. If a participant is in crisis, point them to 988 and report it to us.
E2.4 No in-person events on our behalf. You may not hold out any in-person gathering as a Quests or Nothing Serious event. If you organize a meet-up, it is yours, and you are responsible for it.
E2.5 Participants' data. Do not collect participants' personal information outside the Service, and do not use what you learn in a quest for any purpose outside it.
E2.6 Disclosure. If you are compensated by anyone to promote Quests or your quest, disclose it clearly in accordance with FTC endorsement rules.
E2.7 Safety. Design quests that a reasonable adult can do safely. Include rest days and "stop if it hurts" reminders in physical quests. Do not run quests that involve fasting beyond ordinary practice, extreme exercise, or substances.
E3. What we may do
E3.1 We may remove you as an organizer, reassign or delete a quest, remove or edit a quest's settings, or close your account, at any time and for any reason, with or without notice. We may audit organizer actions; the organizer tools keep a log.
E4. Responsibility
E4.1 You are responsible for your quests and your conduct as an organizer. The indemnity in Terms Section 27 applies to claims arising from quests you organize, to the extent the law allows.
E4.2 Participants join your quest at their own risk (Terms, Sections 16 and 21). We are not responsible for what happens in a community-run quest.
Schedule F: Accessibility Statement
Last reviewed: September 10, 2026. Posted at thequestsapp.com/terms#schedule-f.
F1. Our commitment
Nothing Serious LLC wants everyone to be able to use Quests. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we treat WCAG 2.2 Level AA as our target for new work.
F2. Scope
This statement covers the Quests iOS app, the Quests Android app, the Quests web application, and the website at thequestsapp.com.
F3. What we do
- Label controls for VoiceOver and TalkBack and keep a logical reading and focus order.
- Support dynamic type and system text-size settings.
- Maintain color contrast of at least 4.5:1 for text.
- Avoid keyboard traps on the web and make all functions keyboard-accessible.
- Provide captions or transcripts for any video we publish.
- Test with automated tools and manually with screen readers before launch and after major releases, and keep the reports.
- We do not use accessibility "overlay" widgets.
F4. Known limitations
We are a small team and have not yet completed an independent accessibility audit. Known limitations at this time: some third-party content in the Rewards catalog (brand logos and product images supplied by partners) may lack descriptive alternative text, and some animated celebration screens do not yet honor the reduce-motion setting on every device. We are working on both and will update this list as issues are found and fixed.
F5. Feedback and help
If you have trouble using any part of Quests, or want content in another format, email nothingserious.team@gmail.com with the subject "Accessibility" or write to 2810 North Church Street #457193, Wilmington, DE 19802. We will respond promptly and work with you to find a way to complete what you were trying to do.
Schedule G: Additional Terms for Apple and Google
G1. Apple App Store
These terms apply if you use the iOS app.
(a) The agreement is with us, not Apple. These Terms are between you and Nothing Serious LLC only, not Apple Inc. Nothing Serious, not Apple, is solely responsible for the app and its content.
(b) License scope. Your license to use the iOS app is limited to a non-transferable license to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
(c) Maintenance and support. Nothing Serious is solely responsible for providing any maintenance and support for the app. Apple has no obligation to provide any maintenance or support.
(d) Warranty. Nothing Serious is solely responsible for any product warranties, whether express or implied by law, to the extent not disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility.
(e) Product claims. Nothing Serious, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer-protection, privacy, or similar laws.
(f) Intellectual property. If a third party claims that the app or your use of it infringes their intellectual property rights, Nothing Serious, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
(g) Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
(h) Developer contact. Nothing Serious LLC, 2810 North Church Street #457193, Wilmington, DE 19802, nothingserious.team@gmail.com.
(i) Third-party terms. You must comply with any applicable third-party terms when using the app.
(j) Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
(k) In-app purchases and subscriptions. Purchases made through the App Store are processed by Apple under Apple's terms. Subscriptions purchased through the App Store renew automatically unless cancelled at least 24 hours before the end of the current period; your Apple account is charged for renewal within 24 hours before the end of the current period. Manage or cancel in your device's Settings → Subscriptions. Refunds are handled by Apple (Schedule B).
G2. Google Play
(a) The Android app is distributed through Google Play under the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app.
(b) Purchases made through Google Play are processed by Google under Google's terms. Subscriptions purchased through Google Play renew automatically unless cancelled before the end of the current period; manage or cancel in Play Store → Payments & subscriptions → Subscriptions or through the Manage subscription link in the app. Refunds are handled as described in Schedule B.
(c) Where the Android app offers a link to subscribe on our website, that purchase is made from Nothing Serious directly under Section 7 of the Terms, not from Google.
End of Terms of Service and Schedules.